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Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.
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www.thehometeam.ae may use non-personal “aggregated data” to enhance the operation of our website, or analyze interest in the areas of our website. Additionally, if you provide www.thehometeam.ae with content for publishing or feedback, we may publish your user name or other identifying data with your permission.
www.thehometeam.ae may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. www.thehometeam.ae may also provide such personally identifiable information in response to a law enforcement agency request or as otherwise required by law. Your personally identifiable information may be provided to a party if www.thehometeam.ae files for bankruptcy, or there is a transfer of the assets or ownership of www.thehometeam.ae in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.
www.thehometeam.ae takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.thehometeam.ae cannot guarantee the security of any information that is disclosed online.
www.thehometeam.ae is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.
www.thehometeam.ae does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the www.thehometeam.ae website or services, and www.thehometeam.ae requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, www.thehometeam.ae does not knowingly distribute personal information regarding minors under the age of 18.
If you wish to modify or update any information www.thehometeam.ae has received, please contact info@thehometeammail.com.
www.thehometeam.ae The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
Your Ultimate Destination for
Your Ultimate Destination for
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases.
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Villa – Annual Maintenance Package | |||
Type | Frequency | Service | Bronze |
Emergency | 24/7 | 24 Hours Help Desk | ✔ |
On Call | 24/7 | Repair of A/C Units | ✔ |
On Call | 24/7 | Repair of Fixed Electrical Fittings | ✔ |
On Call | 24/7 | Repair of Plumbing Defects | ✔ |
On Call | 24/7 | Repair of Water pumps and motors | ✔ |
Scheduled | Biannual | Preventive Maintenance of A/C Units | ✔ |
Scheduled | Biannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ |
Scheduled | Biannual | Preventive Maintenance of Plumbing Units | ✔ |
Scheduled | Biannual | Preventive Maintenance of Water Pumps and motors | ✔ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases;
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Villa – Annual Maintenance Package | |||
Type | Frequency | Service | Silver |
Emergency | 24/7 | 24 Hours Help Desk | ✔ |
On Call | 24/7 | Repair of A/C Units | ✔ |
On Call | 24/7 | Repair of Fixed Electrical Fittings | ✔ |
On Call | 24/7 | Repair of Plumbing Defects | ✔ |
On Call | 24/7 | Repair of Water pumps and motors | ✔ |
Scheduled | Biannual | Preventive Maintenance of A/C Units | ✔ |
Scheduled | Biannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ |
Scheduled | Biannual | Preventive Maintenance of Plumbing Units | ✔ |
Scheduled | Biannual | Preventive Maintenance of Water Pumps and motors | ✔ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Cleaning of Water tank
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases;
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Type | Frequency | Service | Gold | |
Emergency | 24*7 | 24 Hours Help Desk | ✔ | |
On Call | 24*7 | Repair of A/C Units | ✔ | |
On Call | 24*7 | Repair of Fixed Electrical Fittings | ✔ | |
On Call | 24*7 | Repair of Plumbing Defects | ✔ | |
On Call | 24*7 | Repair of Water Pumps & Motors, Etc. | ✔ | |
Scheduled | Triannual | Preventive Maintenance of A/C Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Plumbing Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Water Pumps & Motors, etc. | ✔ | |
Scheduled | Triannual | Cleaning & Unblocking of Roof Drains | ✔ | |
Scheduled | Annually | Cleaning of Water Tank | ✔ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Cleaning of Water tank
Carpentry and Masonry
Pest Control Treatment
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases.
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Type | Frequency | Service | Platinum | |
Emergency | 24*7 | 24 Hours Help Desk | ✔ | |
On Call | 24*7 | Repair of A/C Units | ✔ | |
On Call | 24*7 | Repair of Fixed Electrical Fittings | ✔ | |
On Call | 24*7 | Repair of Plumbing Defects | ✔ | |
On Call | 24*7 | Repair of Water Pumps & Motors, Etc. | ✔ | |
Scheduled | Triannual | Preventive Maintenance of A/C Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Plumbing Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Water Pumps & Motors, etc. | ✔ | |
Scheduled | Triannual | Cleaning & Unblocking of Roof Drains | ✔ | |
Scheduled | Annual | Cleaning of Water Tank | ✔ | |
On Call | Office hours | Minor Repair of Fixed Wood Works | ✔ | |
On Call | Office hours | Minor Repair of External Doors and Windows (Aluminium & PVC) | ✔ | |
On Call | Office hours | Minor Masonry Works – Minor Grouting, Sealant, Tiles, etc. | ✔ | |
On Call | Biannual | Pest Control – Internal & External | ✔ | |
On Call | Biannual | Handyman Service (One hour each) | ✔ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases.
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Type | Frequency | Service | Gold | |
Emergency | 24*7 | 24 Hours Help Desk | √ | |
On Call | 24*7 | Repair of A/C Units | √ | |
On Call | 24*7 | Repair of Fixed Electrical Fittings | √ | |
On Call | 24*7 | Repair of Plumbing Defects | √ | |
Scheduled | Triannual | Preventive Maintenance of A/C Units | √ | |
Scheduled | Triannual | Preventive Maintenance of Fixed Electrical Fittings | √ | |
Scheduled | Triannual | Preventive Maintenance of Plumbing Units | √ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Carpentry and Masonry
Pest Control Treatment
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases.
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Type | Frequency | Service | Platinum | |
Emergency | 24*7 | 24 Hours Help Desk | ✔ | |
On Call | 24*7 | Repair of A/C Units | ✔ | |
On Call | 24*7 | Repair of Fixed Electrical Fittings | ✔ | |
On Call | 24*7 | Repair of Plumbing Defects | ✔ | |
Scheduled | Triannual | Preventive Maintenance of A/C Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Plumbing Units | ✔ | |
On Call | Office hours | Repair of Fixed Wood Works | ✔ | |
On Call | Office hours | Repair of External Doors and Windows (Aluminium & PVC) | ✔ | |
On Call | Office hours | Masonry Works – Minor Grouting, Sealant, Tiles, etc. | ✔ | |
On Call | Annual | Pest Control – Internal | ✔ | |
On Call | Biannual | Handyman Service (One hour each) | ✔ | |
Package Price (Excluding VAT) | AED | |||
Total Price (Including VAT) | AED |
I have used the services of Home team Maintenance since 3 months and consider them a most reliable and responsive maintenance team . Home teams take the responsibility away from a busy Property Manager and deal with the situation at hand whether it is an urgent repair or minor security issue. One of the most important aspects of Maintenace management is being able to provide clients with feedback and Home team offer an extensive report once work is complete. Their set up is second to none and they provide nothing but high quality workmanship at a reasonable price. I would recommend Home team Maintenance to any property management company or home owner with confidence that they will receive an excellent service.