Through effective Annual Maintenance Contracts (AMC) in Dubai, we, at The Home Team, ensure absolute peace of mind for you. Protect yourself and your family from undue hassles and potential safety and health hazards due to faulty and broken air conditioners that can malfunction at any time without giving any warning and bring in a lot of stress.
Planned and preventive servicing allows us to fix up installations or devices before they breakdown, enhance their efficiency and increase their lifespan, thereby ensuring longevity and increased value of your property. This also helps you to save money on emergency breakdown services as well as repair costs.
We offer safe and environment-friendly activities for commercial and home maintenance in Dubai. All are carried out as per your convenience with flexible prior appointments. Maximum reliability, customer satisfaction and quality service are guaranteed.
AMC is a service which ensures AC, electrical, plumbing of your property is functioning correctly all year long and you get 24 hours cover for all breakdown repairs that would be needed throughout the year.
A maintenance contract ensures thatyou will have an expert available to attend the issue anytime of the day or night. This provides a safeguard that in-house staff may not be able to offer, since it is not possible to maintain 24-hour expertise for every issue that arises and even if you hire in house staff to cover the maintenance for 24 hours, it will not be cost effective.AMC not only covers emergency issues that you may face during the year, It also covers the preventive maintenance to be done periodically which in turn avoids any major breakdown and energy efficiency.
There are so many companies that come up in the online search, it is not an easy task to narrow down to the most efficient and trustworthy company. Below are some factors to look at in a company when you are choosing one for your sweet home.
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Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases.
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Villa – Annual Maintenance Package | |||
Type | Frequency | Service | Bronze |
Emergency | 24/7 | 24 Hours Help Desk | ✔ |
On Call | 24/7 | Repair of A/C Units | ✔ |
On Call | 24/7 | Repair of Fixed Electrical Fittings | ✔ |
On Call | 24/7 | Repair of Plumbing Defects | ✔ |
On Call | 24/7 | Repair of Water pumps and motors | ✔ |
Scheduled | Biannual | Preventive Maintenance of A/C Units | ✔ |
Scheduled | Biannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ |
Scheduled | Biannual | Preventive Maintenance of Plumbing Units | ✔ |
Scheduled | Biannual | Preventive Maintenance of Water Pumps and motors | ✔ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases;
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Villa – Annual Maintenance Package | |||
Type | Frequency | Service | Silver |
Emergency | 24/7 | 24 Hours Help Desk | ✔ |
On Call | 24/7 | Repair of A/C Units | ✔ |
On Call | 24/7 | Repair of Fixed Electrical Fittings | ✔ |
On Call | 24/7 | Repair of Plumbing Defects | ✔ |
On Call | 24/7 | Repair of Water pumps and motors | ✔ |
Scheduled | Biannual | Preventive Maintenance of A/C Units | ✔ |
Scheduled | Biannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ |
Scheduled | Biannual | Preventive Maintenance of Plumbing Units | ✔ |
Scheduled | Biannual | Preventive Maintenance of Water Pumps and motors | ✔ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Cleaning of Water tank
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases;
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Type | Frequency | Service | Gold | |
Emergency | 24*7 | 24 Hours Help Desk | ✔ | |
On Call | 24*7 | Repair of A/C Units | ✔ | |
On Call | 24*7 | Repair of Fixed Electrical Fittings | ✔ | |
On Call | 24*7 | Repair of Plumbing Defects | ✔ | |
On Call | 24*7 | Repair of Water Pumps & Motors, Etc. | ✔ | |
Scheduled | Triannual | Preventive Maintenance of A/C Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Plumbing Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Water Pumps & Motors, etc. | ✔ | |
Scheduled | Triannual | Cleaning & Unblocking of Roof Drains | ✔ | |
Scheduled | Annually | Cleaning of Water Tank | ✔ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Cleaning of Water tank
Carpentry and Masonry
Pest Control Treatment
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases.
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Type | Frequency | Service | Platinum | |
Emergency | 24*7 | 24 Hours Help Desk | ✔ | |
On Call | 24*7 | Repair of A/C Units | ✔ | |
On Call | 24*7 | Repair of Fixed Electrical Fittings | ✔ | |
On Call | 24*7 | Repair of Plumbing Defects | ✔ | |
On Call | 24*7 | Repair of Water Pumps & Motors, Etc. | ✔ | |
Scheduled | Triannual | Preventive Maintenance of A/C Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Plumbing Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Water Pumps & Motors, etc. | ✔ | |
Scheduled | Triannual | Cleaning & Unblocking of Roof Drains | ✔ | |
Scheduled | Annual | Cleaning of Water Tank | ✔ | |
On Call | Office hours | Minor Repair of Fixed Wood Works | ✔ | |
On Call | Office hours | Minor Repair of External Doors and Windows (Aluminium & PVC) | ✔ | |
On Call | Office hours | Minor Masonry Works – Minor Grouting, Sealant, Tiles, etc. | ✔ | |
On Call | Biannual | Pest Control – Internal & External | ✔ | |
On Call | Biannual | Handyman Service (One hour each) | ✔ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases.
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Type | Frequency | Service | Gold | |
Emergency | 24*7 | 24 Hours Help Desk | √ | |
On Call | 24*7 | Repair of A/C Units | √ | |
On Call | 24*7 | Repair of Fixed Electrical Fittings | √ | |
On Call | 24*7 | Repair of Plumbing Defects | √ | |
Scheduled | Triannual | Preventive Maintenance of A/C Units | √ | |
Scheduled | Triannual | Preventive Maintenance of Fixed Electrical Fittings | √ | |
Scheduled | Triannual | Preventive Maintenance of Plumbing Units | √ |
Scope of work
Planned Preventive Maintenance Program (PPMP)
Reactive Maintenance Call Outs
Emergencies
Mechanical, Electrical and Plumbing (MEP) Services under this include:
Planned Preventive Maintenance Program (PPMP) – Detailed Steps
Air Conditioning
Mechanical, Electrical and Plumbing
Carpentry and Masonry
Pest Control Treatment
Spare Parts & Materials
Warranties and Guarantees
Payment Terms
Termination Clause
The Customer may terminate this contract on giving 30 days prior notice or termination. Refund will be calculated on a pro-rata basis/ services completed. Termination will be valid in the following cases.
*The customer complaints will be verified and judged from the recorded 24×7 call centre provided by the service provider
The HOME TEAM reserves the right to cancel/ terminate the contract by giving 30-days’ notice at any point in time during the validity of the contract without assigning any reason thereof and refund will be calculated on a pro-rata basis/ services completed.
CHANGE OF OWNERSHIP
If the Customer sells the property, this Annual Contract may be transferred to the new owner of the premise for the remaining balance period of the contract by informing THE HOME TEAM. Contract cannot be terminated if the property in sold.
Other Terms and Conditions
Type | Frequency | Service | Platinum | |
Emergency | 24*7 | 24 Hours Help Desk | ✔ | |
On Call | 24*7 | Repair of A/C Units | ✔ | |
On Call | 24*7 | Repair of Fixed Electrical Fittings | ✔ | |
On Call | 24*7 | Repair of Plumbing Defects | ✔ | |
Scheduled | Triannual | Preventive Maintenance of A/C Units | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Fixed Electrical Fittings | ✔ | |
Scheduled | Triannual | Preventive Maintenance of Plumbing Units | ✔ | |
On Call | Office hours | Repair of Fixed Wood Works | ✔ | |
On Call | Office hours | Repair of External Doors and Windows (Aluminium & PVC) | ✔ | |
On Call | Office hours | Masonry Works – Minor Grouting, Sealant, Tiles, etc. | ✔ | |
On Call | Annual | Pest Control – Internal | ✔ | |
On Call | Biannual | Handyman Service (One hour each) | ✔ | |
Package Price (Excluding VAT) | AED | |||
Total Price (Including VAT) | AED |
I have used the services of Home team Maintenance since 3 months and consider them a most reliable and responsive maintenance team . Home teams take the responsibility away from a busy Property Manager and deal with the situation at hand whether it is an urgent repair or minor security issue. One of the most important aspects of Maintenace management is being able to provide clients with feedback and Home team offer an extensive report once work is complete. Their set up is second to none and they provide nothing but high quality workmanship at a reasonable price. I would recommend Home team Maintenance to any property management company or home owner with confidence that they will receive an excellent service.